Effective Date: January 18, 2025
Welcome to the Questiqa US FAQ page! Here, you’ll find answers to some of the most common questions about our platform, news content, merchandise sales, third-party advertising, and more. If you have any other questions, feel free to reach out to us at support@questiqa.us.
1. What is Questiqa US?
Questiqa US is a news media and information platform operated from India that provides up-to-date news, insightful articles, and diverse content on various topics. In addition, we sell branded goodies (merchandise) through our online store. Our platform also includes third-party advertisements to support free access to content.
2. How do I access the content on Questiqa US?
You can access the news and articles on Questiqa US by visiting our website at www.questiqa.us. We provide free access to most of our content, and we continuously update our website to bring you the latest news and information.
3. Can I purchase goodies (merchandise) on Questiqa US?
Yes! Questiqa US offers a range of branded goodies (merchandise) for sale through our online store. You can browse and purchase items such as clothing, accessories, and other merchandise. Simply visit our online store on www.questiqa.us to explore available products.
4. How do I make a purchase on Questiqa US?
To make a purchase:
- Browse our Goodies Store on the website.
- Select the item(s) you wish to buy and click “Add to Cart.”
- Once you’ve added your items, click the Cart icon to review your order.
- Proceed to Checkout and enter your shipping and payment information.
- After confirming the details, click Place Order to complete your purchase.
5. What payment methods do you accept?
We accept various secure payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express)
- Online payment services like PayPal (where available)
- Other payment methods may be available at checkout, depending on your location.
6. How do I track my order?
Once your order has been processed and shipped, you will receive an email confirmation with tracking information. You can use this tracking number to check the status of your delivery.
7. Can I return or exchange items I purchased?
Yes, we offer a 30-day return policy for most merchandise. Items must be unused, in original packaging, and in resellable condition. For more details on returns and exchanges, please refer to our Returns and Refunds Policy here.
8. Do you ship internationally?
Yes, we offer international shipping for certain products. Shipping fees and delivery times will vary based on your location. You can view the estimated shipping costs and times at checkout before completing your purchase.
9. How do I contact customer support?
If you have any questions or need assistance, please reach out to our customer support team:
- Email: support@questiqa.us
- Website: www.questiqa.us
We aim to respond to all inquiries within 1-2 business days.
10. Do you offer advertising on your platform?
Yes, Questiqa US works with third-party advertisers to display ads on our website. These advertisers may use cookies and other tracking technologies to serve personalized ads based on your browsing behavior. For more information, please refer to our Privacy Policy.
11. How do third-party ads work on your platform?
We use third-party advertising networks to serve ads across our platform. These third parties may collect data, such as your browsing history or interests, to deliver relevant and personalized ads. Please note that we do not control the content or practices of third-party advertisers. For more details, you can review their individual privacy policies.
12. Is my personal information safe on Questiqa US?
Yes, we take your privacy seriously. We use industry-standard security measures to protect your personal information, especially during transactions. Please refer to our Privacy Policy for more details on how we collect, use, and safeguard your data.
13. Do you collect personal information?
Yes, when you create an account, make a purchase, or sign up for newsletters, we collect personal information such as your name, email address, and payment details. We use this information to process orders, send updates, and improve your experience with our services. Please refer to our Privacy Policy for more details on how we handle your information.
14. How can I unsubscribe from your newsletter or emails?
You can unsubscribe from our newsletter or marketing emails by clicking the “Unsubscribe” link at the bottom of any email you receive. Alternatively, you can contact us at support@questiqa.us, and we will assist you with your request.
15. Can I contribute content to Questiqa US?
Currently, Questiqa US focuses on providing news and articles through our in-house team. However, we are always looking for new ways to engage with our audience. Please feel free to contact us at support@questiqa.us if you’re interested in contributing guest content or collaborating with us.
16. What should I do if I have a problem with my order?
If you encounter any issues with your order (e.g., damaged items, incorrect products, or shipping issues), please contact our customer support team at support@questiqa.us. Provide your order number and details of the issue, and we will assist you in resolving it.
17. Can I advertise my own products on Questiqa US?
We currently work with third-party advertisers through established partnerships. If you are interested in advertising on Questiqa US, please contact us at support@questiqa.us, and we will direct you to the appropriate advertising options available.
18. How do you protect my privacy?
We are committed to protecting your privacy. We collect only the necessary information and use it securely to provide our services. For more information, please review our Privacy Policy, which outlines how we collect, store, and use your personal data.
If you have any other questions or concerns, please don’t hesitate to reach out to our support team at support@questiqa.us.
Thank you for choosing Questiqa US! We hope you enjoy your experience with our platform.
By using Questiqa US, you agree to comply with the Terms and Conditions of our platform.